The RSG Team

An experienced team proven in delivering value for our clients

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Project Managers

  • RSG project managers have extensive knowledge and experience with delivering projects on time and on budget.
  • They are your single point of contact for all RSG activities.
  • They have been working with retailers and logistics for decades and follow a proven project plan path to deliver results.
  • Reduce risk, increase performance.
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Project Planning Experts

  • RSG Planning Experts have extensive technical knowledge and experience spanning 20+ years.
  • They are experts in creating project plans.
  • They have been working with retailers and logistics for decades.
  • Identify risks and plan solutions.
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Retail Subject Experts

  • RSG Retail Experts have 30+ years  of technical knowledge and experience.
  • RSG has been involved with so many large global retail clients that we have extensive experience with developing retail solutions and implementing them correctly.
  • Retail is no longer just a smart cash register. Modernization entails automatic inventory replenishment, online web integration, people counters, music and media streaming, HR solutions, and Wi-Fi connectivity.
  • PCI compliance, end-to-end encryption, loss prevention, IP alarm systems.
  • E-mail solutions, web content management, Wi-Fi management, network management.
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Client Delivery Managers

  • RSG Client Delivery managers make the projects move forward they have extensive technical knowledge and experience.
  • They have been working with retailers and logistics for decades.
  • Identify risks and plan solutions .
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Process Improvement

  • RSG creates a monthly report with all store devices failures.
  • We are always looking for ways to improve service policies and reduce costs.
  • We identify issues and create solutions to reduce service calls and outages at the store level.
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Onsite Service Technicians

  • RSG's local computer technicians specialize in retail and hospitality equipment repair and replacement.
  • Our techs are A+ Certified, police checked, have 8+ years of experience, and have been trained specifically for Retail solutions. They are professional and provide consistently good results in the field.
  • They have local parts depot locations that are consistently replenished for parts.
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Second Level Service Technicians

  • RSG's second level computer specialists  support the help desk in problem resolution.
  • Our Second level techs have over 8 years of experience in hands-on field work.
  • They create labs and provide testing and advanced solutions.
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Cloud Services Network Management Professionals

  • RSG has been hosting cloud solutions since the late 90s.
  • We provide hosted client servers, VMware hosted servers, servers on demand, scale on demand, and backup and replication solutions with data centers in multiple locations.
  • We use Class 4 data centers, replicate the production solution onto separate backup servers then back that data to offsite hard drive arrays.
  • We run mission critical transactional environments that require 99.999% uptime.
  • VMWare servers are not shared between clients; lack of security is unacceptable to RSG. 
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Security PCI Compliance

  • RSG has been providing PCI compliance consulting for over 18 years.
  • In the last 10 years, we have been recommending clients use end-to-end encryption solutions. With a secure channel between the pin pad and bank, the retailer is safe from credit card breaches.